Sundae Muse Reviews
Based on 39 customer reviews and online research, sundaemuse.com has a consumer rating of 4.2 out of 5 stars, indicating that most customers are very satisfied with Sundae Muse.
5 Stars(25)
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4 Stars(6)
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3 Stars(2)
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2 Stars(1)
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1 Star(5)
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How would you rate Sundae Muse?
Top Reviews
Ordered for a potential graduation dress and measured myself according to the size guide. Should’ve been on the small size but was way too big. The dress itself was gorgeous but i felt a bit misled due to the sizing guide being so wrong. I ordered to the UK and was sure the size was correct so definitely size down! The customer service however has been amazing, after a little back and forth they offered me a refund and even followed up to make sure i received it all ok. Couldn't fault the customer service or quality - my only issue was sizing!
Cute clothes!
Customer Reviews (39)
Size 14 dress fit everwhere perfect except the chest… would only fit an a cup size
Ordered for a potential graduation dress and measured myself according to the size guide. Should’ve been on the small size but was way too big. The dress itself was gorgeous but i felt a bit misled due to the sizing guide being so wrong. I ordered to the UK and was sure the size was correct so definitely size down! The customer service however has been amazing, after a little back and forth they offered me a refund and even followed up to make sure i received it all ok. Couldn't fault the customer service or quality - my only issue was sizing!
This was my first time ordering from Sundae Muse. I love both my playsuits and the only negative thing I have is that one of them has a piece of fabric that broke away from the stitching leaving a small hole. Nothing I can't fix on my own, but for the price I expected a little bit better quality. The overall fit of the playsuits are perfect though.
This is the first time I share the experience with this service. It's a shame I haven't done it before. They offer a great choice of dresses and a qualified manager always helps to do the perfect choice for you. I have no regrets about being one of their customers.
Dress was amazing, exactly like the photos and fitted my body shape perfectly. 10/10
I had some small problems with my delivery but the customer service at Sundae Muse was excellent. They were so responsive and resolved the issue within one simple email. Dealing with them was very easy.
The sizes was a bit small, so I plan on exchanging for a stretchier dress. Super cute dress though.
Sundae Muse Questions & Answers
Posted on 11/22/2020
Super easy and quick via email, responses are very quick and always lovely
Posted on 04/14/2021
Very easy! I DM'ed them on Instagram and they got back to me within the day
Posted on 06/11/2020
A legit company! I have never had a problem with this website and i don't know what these negative reviews are talking about.
Posted on 04/15/2021
Legit company. I ordered from them and everything arrived within 48h to my home in Sydney. Beautiful quality for the price! I will be ordering more from them.
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